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Managing User Settings

As soon as customers place an order in your online shop, the data for their order is saved in your MyShop administration, e.g. their address data or order details. You can find out how to manage these user settings here.

  1. In the menu, click Customers.
    The overview displays all customers who have ordered from your online shop.

    Customers

    Attention: If customers place several orders, they will be saved in your MyShop administration several times.
  2. If you want to display or edit user settings, proceed as follows:
    1. In the Customer no. column, click the appropriate customer number.
    2. You can edit the customer's address data in the General > Address area.
    3. In the General > Customer account area, you can edit additional data such as the bank details.
    4. In the Orders area, you can display all orders for this customer number and add further orders manually (see Creating Orders Manually).
  3. If you want to export user settings, proceed as follows:
    1. Activate the appropriate customer numbers in the overview.
    2. Click Export.
      The export settings are displayed.

      Export settings

    3. Click Export.
      The system displays a window in which you can select whether you want to open the exported file or save it in your default download folder.
  4. If you want to delete user settings, proceed as follows:
    1. Activate the relevant customer numbers in the overview.
    2. Click Delete.
    3. Confirm the deletion.