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Configuring Legal Texts

To ensure that your online shop is legally compliant, you must specify your Terms and Conditions (T&C), your right of withdrawal and a privacy policy. You can find out how to set up these legal texts and where to find sample texts here.

  1. In the menu, select Settings > Legal texts.
    Note: A new page is displayed, on which you can download the e-commerce law guidelines (PDF). This document contains information on legal basics and legally compliant sample texts.
  2. To inform your customers of your business and contractual conditions, proceed as follows:
    1. In the Terms and Conditions area, enter the T&C text that is suitable for your type of company and country.
    2. Click Save.
  3. To inform your customers of your right of withdrawal, proceed as follows:
    1. Click Right of withdrawal.
    2. Enter the right of withdrawal text that is suitable for your company and country.
    3. Click Save.
    Tip: You can specify that your right of withdrawal is automatically added to order status e-mails as a PDF file (see Attaching Right of Withdrawal to E-Mails Automatically).
  4. To inform your customers of how personal user settings are used and saved, proceed as follows:
    1. Click Privacy policy.
    2. Enter the privacy policy text that is suitable for your company and country.
    3. Click Save.